Table of contents
airport-software Online Services

airport-software Online Services offers digital communication with participating airports. A list of airports that are connected to Online Services can be found here. The following services are currently available:

  • Handling of flights from/to countries that are not members of the Schengen area (clearance by border police).
  • Handling of flights from/to countries that are not members of the European Union (clearance by customs).
  • Handling of flights outside regular opening hours of an airport (early/late arrivals/departures).
  • Handling of flights that require prior permission of the airport (PPR).

Online Services can be used as a guest (without creating an account) or as a registered user. Please note that guests cannot request all kinds of services as selected airports require a verified e-mail as well as billing address in order to process a request. It is recommended to create an account, when using Online Services on a regular basis. This allows you to create templates and profiles for an efficient workflow and to better keep track of past, current and future requests.

Introduction / How to use the website

Create a new request

Create templates and profiles

Edit or delete your user account

Lost password / request new password

Frequently asked questions (FAQ)

Participating airports and services

This documentation including all illustrations and pictures are copyright by airport-software DS GmbH. All rights reseverd. No part of this documentation may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, whitout the written permission of airport-software DS GmbH.